The RPA® sets the fair standards of practice for the rental industry and provides resources to help both landlord and tenant. Landlords may apply to become RPA® Approved, Verified, Certified and Scam Tested. Landlord accreditation is available to all landlords with a clean criminal history, clean complaint record. Tenant's can report bad landlords, or access affordable legal help by filing a landlord or property manager complaint. RPA® maintains a public record database on all landlords located in the United States. This database containing, apartment ratings, criminal statistics, landlord approval status and more can be accessed by pulling a free Landlord Risk Report / Score™ Landlord "Click to Verify" trust seals prevent online rent scams and can be found on apartment / property management websites, craigslist vacancy ads, or other free classified sites.

Landlord Tenant Help:

Landlord Tenant Complaint Process
After a tenant has filed a complaint they will immediately receive a case number. The case is then assigned to an RPA® Agent whom will mediate to resolve the landlord dispute. The program requires a one-time filing fee of $35. Case numbers can be checked online in order to: View Complaint Status, Respond to Complaint, Upload supporting documents or pictures, or to contact the agent directly. Complaints are attached to the landlords public record and indexed by all major search engines.
Registered Landlord: Accreditation & Approval
The following RPA® Landlord & Apartment Accreditations are available:
RPA Appoved™(Requires criminal background check & clean complaint record)
RPA Verified™ (Requires identity trace, phone, email and address verification)
RPA Certified™ (Requires one or more landlord training certifications)
RPA Scam Tested™ (Specifically designed to stop online apartment rent scams)