Your Mean Ole Landlord

 problems with your landlord?

This page sets out some important information concerning your rights and where to get help if you are threatened with illegal eviction, or are being harassed by your landlord.

What is harassment?

If your landlord does something that interferes with you living in your home in peace and is trying to force you to leave your home they could be guilty of harassment. The fact that your landlord owns your home does not give them the right to harass you.

Harassment can be very distressing and might make you feel as though you have no choice other than to move out. This is not the case. Harassment is a serious criminal offence under the Protection from Eviction Act 1977, and we have powers to prosecute.

Examples of harassment

• removing or restricting access to services such as gas, electricity or water; or failing to pay the bills so that these services are cut off
• visiting your home regularly without warning, especially late at night
• interfering with your post
• threatening you
• entering your home when you are not there, without your permission
• failing to carry out repairs
• forcing you to sign agreements that take away your legal rights.

Harassment or illegal eviction by an agent, or by anyone working on behalf of the landlord are also criminal offences.

If your landlord is harassing you contact our housing advice and options team immediately. It is possible that we can contact your landlord on your behalf and explain their responsibilities and your rights. In many cases we can resolve the dispute and help you to stay in your accommodation.

What if my landlord is violent?

If your landlord is violent towards you or anyone in your household this is a criminal offence and you should contact the police. If your landlord is harassing you it is helpful to keep a record of what has been happening. The record will be useful if you have to take further action at a later date. Try to have someone with you when you see your landlord and put all communications with your landlord in writing and keep a copy.

Can I take my landlord to court?

If your landlord is harassing you, it may be possible to seek an injunction. An injunction is a type of legal order that a court can make, instructing a person to do, or stop doing a certain thing. For example, in the case of harassment or illegal eviction, it may be possible to get an injunction instructing your landlord to allow you back into your home, or to stop harassing you. If a person breaks the terms of an injunction they may be liable for a fine, or in very serious circumstances, a prison sentence.

Can I get damages?

If you have been harassed or illegally evicted by your landlord you may be able to claim damages from the court for the distress and extra expense this has caused you. The type and amount of damages depends on the circumstances and type of tenancy you had. To get damages from your landlord, you will need to bring a civil case against them in the county court.

How can my landlord evict me legally?

The proper procedure for evicting you depends on the type of agreement you have with your landlord, and the reasons why they want you to leave.

I don't live with my landlord

Your landlord should begin by giving you notice that they want you to leave. this might be called either a notice to quit or a notice seeking possession. The notice period will depend on the type of tenancy agreement you have and the reason why your landlord wants you to leave.
After your notice period has finished, if your landlord would like you to go, they have to apply to the court for a possession order. If you don't leave on the day the court says you should, your landlord must return to court and ask for a bailiff's warrant. If you remain in your home after the end of your notice period, you may be liable for the court costs that your landlord has to pay to get the possession order and bailiff's warrant.
However, in a small number of situations, people who don't live with their landlord can be evicted without following this procedure. This could be the case if:

• you live in the same building as your landlord and you share living accommodation with a member of their family
• you live in holiday accommodation
• you don't pay rent (and if your home comes with your job)
• you live in a hostel or other temporary accommodation
• your landlord is having their home repossessed by their mortgage lender.

I live with my landlord

If you live with your landlord in their home you are only entitled to reasonable notice before you have to leave. This notice can be given verbally, and should be equal to your rental period unless you have agreed to a different notice period in advance. It can be difficult to enforce your right to a minimum notice period but it is illegal for your landlord to use violence to get you to leave.

• Contact our housing advice and options team for more information.
• Visit our useful contacts page for addresses and contact information where you may be able to get more help.